Privacy Policy

Last updated: January 2025

1. Information We Collect

Arctic Warmth Canada collects information you provide directly to us, such as when you request our winter accessories catalog, create an account, make a purchase, or contact us for customer support.

The types of information we may collect include:

• Name and contact information (email address, mailing address, phone number)
• Payment information (credit card details, billing address)
• Product preferences and order history
• Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your catalog requests and orders
• Send you product catalogs and promotional materials
• Provide customer service and support
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business
• Law enforcement when required by law
• Business partners for co-branded products (with your consent)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

6. Contact Us

If you have questions about this privacy policy, please contact us at:

Arctic Warmth Canada
Email: privacy@arcticwarmth.ca
Phone: 1-800-WARMTH-1